Privacy Policy

We respect your privacy and personal information.

We are passionate about protecting your privacy and personal information. This Privacy Policy tells you how we use your information. We collect your information offline or online through our website: www.kenmiraccounting.com.au (Site). 

In this Privacy Policy we, us or our means Kenmir Accounting - Cooma Accounting and Financial Services Pty Ltd.
ABN. 33 155 085 322.

How do we collect personal information from you?

We will only collect personal information which you have voluntarily provided to us or consented to us collecting. We may collect personal information about you in a variety of ways, for example:

  • when you visit or use our website.

  • when you retain our services.

  • when you register for secure access to our client portal.

  • when you contact us, for example by mail, email or telephone.

  • from third party entities, such as other government or regulatory bodies.

We require certain personal information to be able to provide you with the services and information you request. If you do not provide us with certain personal information, we may not be able to provide you with access to those services or respond to your request.

What type of personal information do we collect?

The type of personal information we may collect from you includes (but is not limited to):

  • names, address, email, phone numbers and job titles.

  • information in documents such as passport or driver’s licence.

  • tax file numbers (TFNs) and other identification numbers.

  • date of birth and gender.

  • financial information.

  • details of superannuation and insurance arrangements.

  • bank account details, shareholdings and details of investments.

  • visa or work permit status.

  • personal information about your spouse and dependants; and

  • credit card or bank details for payment.

How do we use your personal information?

We use the information you supply for the purpose of providing you with the service(s) agreed under our engagement, such as accounting or business advisory services. We may also use the information we collect for our internal business and management processes, monitoring and improving our website, keeping you informed about our services and company news, and for any other purposes that would be reasonably expected by you and to allow us to comply with our obligations under the law.

How do we disclose your personal information?

Your personal information will only be disclosed to those employees related to the agreed provision of services. Depending on the nature of the engagement, we may need to disclose your personal information to third parties which may include service and content providers (for example accounting or auditing service providers or our website hosting service providers), dealers and agents.

Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of this Site, or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such a person’s consent to provide the personal information to us.

Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.

Correction: If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, to set out the outcome of our investigation and the steps we will take to deal with your complaint.

Storage and Security

We are committed to ensuring that the personal information we collect is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. Links to other websites We do not have any control over Third Party Websites, and we are not responsible for the protection and privacy of any personal information that you provide whilst visiting them. Third Party Websites are not governed by this Privacy Policy, even if you followed a link from our website to the Third-Party Website.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and collect website usage data. You can control cookie preferences through your browser settings.

Amendments

We may, at any time and at our discretion, vary this Privacy Policy by it on our Site. Check back to find the current Privacy Policy.

For any questions or notices, please contact our Privacy Officer at:

Kenmir Accounting Office +61 02 6452 6775

37 Bombala Street Cooma NSW 2630

Last update: 11th April 2025